Returns & Exchanges
At Boody, we want you to be completely comfortable in your essentials, which is why we offer a 30-day return window for unworn items in their original packaging. Please note that for hygiene reasons, underwear cannot be returned once opened unless faulty.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place your items in their original eco-friendly packaging, ensuring all tags remain attached and the product is in its original condition.
Label and Post
Download and print your prepaid shipping label, attach it to your package, and drop it off at your nearest authorized postal location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days back to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing