Frequently Asked Questions

Everything you need to know about our sustainable essentials.

How do I determine my correct size?

We provide a comprehensive size guide on each product page. Since our bamboo fabric has a high level of stretch, we generally recommend choosing your standard size for a comfortable fit.

What is your return policy?

We offer a 30-day return window for most items in their original, unworn condition with tags attached. Please note that for hygiene reasons, underwear cannot be returned once opened.

How should I care for my bamboo garments?

To maintain the softness and longevity of your clothes, we recommend a cold machine wash with similar colors using a mild detergent. Avoid bleach and tumble drying; instead, air dry in the shade.

How long does shipping take?

Standard shipping typically takes 3-7 business days depending on your location. Once your order is dispatched, you will receive a tracking number via email to monitor its progress.

Are your products ethically made?

Yes, sustainability and ethics are at our core. Our bamboo is grown organically without pesticides, and our factories are certified to ensure fair wages and safe working conditions for all employees.

Do you offer international shipping?

Currently, we ship to most major countries worldwide. Shipping costs and delivery timeframes are calculated at checkout based on your specific destination.